Inside the Warehouse

Every order ships plastic-free and carbon-neutral

We pack orders in the same building where we work, research, market, design, and dream! It's all part of our master plan to keep our values at the forefront— from the time a product lands on our shelves to the moment you place it on yours! Here's how it all comes together.  

 

Step 1

We receive your order!

Thank you so much! Your order pops up on our computer screens, and we all celebrate. Your products are waiting on our shelves, itching to get packed up and delivered to you. Orders typically get processed within 1-2 business days.

Step 2

We package your order

Our team packages your order carefully, protecting delicate items with recyclable Kraft paper. As an added precaution, we use the smallest box possible to protect your goods while avoiding unnecessary packaging. A little shake before we seal the box ensures there's no movement and breakage in transit!  

Step 3

The finishing touches

We toss in a thank you note with each order, and seal you package with reinforced kraft paper tape. We print our shipping labels on recyclable paper labels with a thermal printer. You get an email with a tracking number, so you can keep an eye on your package as it embarks on its journey!

 

Step 4

USPS + Sendle do their thing

While USPS carries your order right to your doorstep, Sendle gets to work calculating the highest amount of carbon that could be generated in transit, and uses that info to invest in preservation and restoration projects all over the world!

We love Sendle for the transparency involved in their carbon offset programs. Each year, businesses (like us!) get to vote on the projects for the coming year, and they keep us in the loop about the progress we're making together!

Current projects benefit the Boobera Native Forest and the Lower Mississippi Valley. You can read more about current Sendle initiatives here!

Photo of Genevieve and Marimar, co-owners of Eco Collective, standing and smiling the warehouse

Step 5

Your package arrives!

Just like a little present! Take a second to thank the gift giver (whether that's a friend or yourself) and dig in. We hope you love your products, and you can recycle (or reuse) the box. Let us know how you're getting on with the products! You can keep in touch with us on Instagram and over email. Your feedback brings us so much joy, and helps inform our future buying decisions. After all, we're in this together.  

We couldn't do this without you! You kick off this whole process with an order.